Please save your files in this format when submitting for compliance.
Client name first then the RMAI number and then the senior agent’s name that will be paid on the file.
Example below.
Doe, Jane RMAI-202020 John Smith
Commission that has not yet been paid out?
Ensure that you have already sent the file to Files@rmabroker.ca and that you have received an email in return stating file complete. If not, follow up regarding the file first.
File is compliant, and closed with still no payment? Send an email to Admin@rmabroker.ca with this form filled out and attached.
Payroll commission slips are sent out each Friday, review your slips once received.
The cut off time to notify head office for any errors or discrepancies is Monday mornings before 9:00am. Notify Estrela Medeiros or Anne Doyle before the cut off time regarding the payroll deposits to your accounts.
Forms Listed Below for File Submission
Lender Risk Tolerance New April 2024
Audit Guidelines
RMA Audit Compliance Guidelines
Files and funds received by Wednesdays at 9pm will be scheduled to be paid out the following Wednesday. Please put all documents in order of the Mortgage Checklist
Mortgage Checklist
● Please ensure this is filled out and legible(prefer typed in).
● Please be accurate on mortgage type(Purchase, Refi or Switch)
● Please be accurate on mortgage position(1st or 2nd)
● Please tick off all applicable documents
● Please put all documents in order of the Mortgage Checklist
Commission Record Sheet
Please ensure these items are reflected correctly:
-senior agent name in top left corner
-lender information is correct
-mortgage amount matches rest of documents
-if there is a broker fee ensure it’s reflected
-please make notes if it’s a renewal or a HUB deal
-if mortgage is STEP/All-In-One/HELOC/ELV please see section on that
Credit Application/Credit Bureau Authorization
You must always have a signed consent form from the client BEFORE running a bureau. This is an Equifax rule and Equifax may suspend your privileges permanently if you do not comply.
Please include the consent form as well as a copy of each bureau.
The mortgage/credit application needs to be printed from Filogix and initialed/signed on each page.
Client Suitability Form
Must be signed and dated by all clients on the application.
Ensure the form is completed in full.
If the mortgage is Variable or a product based on the Prime Rate then please also have the client circle their risk tolerance.
Fraud Checklist Form
Must be completed, signed and dated by all the agent/broker
Mortgage Approval/Commitment From Lender
Please include the correct, signed and full commitment/approval from lender.
Ensure all pages are sent and initialed/signed where lender requires.
Creditor Insurance Application(MPP)
Please include the MPP form signed and initialed(not check marks or X) in boxes (waived/approved).
Also please fax to MPP or email to MPP. Email to apps@mppbroker.com
Disclosure to Borrower
Prior to completing Borrower Disclosure the FEES section in Filogix must be completed
General Rules for the disclosure form
Anyone looking at a disclosure should be able to understand what type of mortgage and what the different terms are if the disclosure is completed properly. Common sense should prevail in some situations regarding mortgages that are not quite straight forward. The following are guidelines only and may not cover the scope of all that’s required on a disclosure.
FEES SECTION
● Lender fees are to be entered in the fee section of the disclosure and included in APR
● Estimated legal fees and disbursements are to be listed in the fees section of the disclosure and NOT included in APR(unless it’s a Private mortgage. Please see Private mortgage guidelines)
● Any cost associated with the mortgage needs to be listed in the fees section and included in APR. For example: valuation fees, appraisals, home inspections, lender fees, broker fees, title searches, etc.
CMHC/Genworth/Canada Guaranty
● If CMHC/Genworth/Canada premium and sales tax charged, then remember to add the amounts to the fees section of the disclosure
● CMHC/Genworth/Canada premium and sales tax are NOT to be included in APR (unless it’s an insured conventional mortgage)
● If the lender/client is paying the cmhc and tax or if it’s an insured conventional mortgage then please make a note of this in the terms and conditions section of the disclosure
TERMS AND CONDITIONS SECTION
● Tax holdbacks are to be listed in the Terms and Conditions section of the disclosure
● Information on bridge financing are to be listed in the Terms and Conditions section of the disclosure
● Cash back amounts are to be listed in the Terms and Conditions section of the disclosure
● Any funds held back at closing by the lender must be recorded in the Terms and Conditions section of the disclosure
● Any penalties for breaking a mortgage can be listed in the Terms and Conditions section of the disclosure, never in the fees section
● CMHC/Genworth/Canada and tax charged by the lender AND paid by the lender or client
● Make a note of any insured conventional deals
Cost of Borrowing 1st page:
If there is no grace period with respect to when interest begins then please leave this box blank
Payments are to be made on the __________ ←——- this should match commitment(eg. 1st of every month, or every 2nd Friday starting April 22, 2019)
“Where the actual interest rate may change… “- this is in respect to Variable mortgages and you would put in the details of the product. See below for appropriate descriptions
Terms and Conditions: These are all defaulted to” Refer to the commitment for complete details”. Please add anything that is unusual on the approval. For example: tax hold backs, cash backs for down payment, holdback of funds, bridge financing information, insured conventional mortgage, etc.
Nature, Amount and Timing of Optional Services: This includes life insurance, ELV, Home Warranty Plans, etc.
Date to be printed on form: this should match the date of the commitment.
Conflict of Interest 2nd page:
● Conflicts of Interest -describe any conflicting relationship if it applies to your deal. For example, you’re related to the lender
● Mortgage Commission – always tick the box
● Bonus (really means Volume Bonus) – always tick the box
● Other Compensation (means points, mcap bucks, etc) – tick the box if applicable
● Referral – No referral Fee paid or Referral – Referral Fee paid tick the boxes if either applies to your deal. If they don’t apply then leave them blank. If you have ticked that a referral fee will be paid then you must include the name of the person or company that is receiving the referral fee
● The Broker is representing Both the Lender and the Borrower not to the preference of either in this transaction – ALWAYS
● The brokerage has placed over 50%… leave this blank as it does not apply
● The brokerage has acted for 35 lenders during the previous fiscal year
● RMA has not acted as a lender in the previous fiscal year
● Material Risks: you can detail things such as variable rate(see below) and extended amortization(extra interest will be paid over the term)
● After all the information is entered then it will download onto the Disclosure Form. Please PRINT COMBINATION as this melds the 2 forms into one document.
● Please have client sign and date the waiver as well as the acknowledgement on the disclosure
Variable Rate Mortgages
Here are 2 examples of the descriptions that need to be included in on the disclosure where the mortgage is a Variable Rate Mortgage
Scenario 1 – TD, Meridian Credit Union, Your Neighbourhood Credit Union do not automatically adjust the mortgage payment as the Prime rate changes. The description should read something like this:
VRM, Prime -.60, compounding monthly, lender will not change the mortgage payment as Prime changes, therefore, negative amortization may occur.
You will need to adjust the percentage rate and compounding to match the commitment
Scenario 2 – for all other A lenders:
VRM, Prime -.60, compounding semi annually, lender will change the mortgage payment as Prime changes.
You will need to adjust the percentage rate and compounding to match the commitment
Amortization Schedule
Rate and term must match the commitment and all pages must be signed/initialed. Also ensure the IAD and maturity date are correct as per the commitment.
Photo Identification
Mortgage brokerages must take steps to verify the identity of the borrower and lender that you do business with. Acceptable photo ID is the following:
1. Driver’s license
2. Passport
3. Citizenship Card
Please note: In addition to the picture, the ID must show the client’s signature. This may mean that in some cases you will need to take multiple photocopies of the ID. FSCO indicates that a Health card (OHIP card) is NOT acceptable. At the time of your client meeting have a digital camera, or your phone available. Take pictures of the client’s ID and signatures for the greatest clarity. Please make sure to write the clients name and ID# beside the photocopies before sending the file in
Additional Documents
Please include any and all documents that were used to fulfill the file with the lender including things such as:
-income
-Letter of Direction(if broker fee applicable)
-appraisal
-purchase agreement & MLS
-down payment
-any other supporting docs
Step, Matrix, AIO, LOC, HELOC, and the like
Complete the file as if it was a fixed mortgage using the total mortgage amount on the commitment.
On the Disclosure to Borrower in the Special Terms & Conditions section, you will define the breakdown of the product as follows:
eg.
STEP mortgage for 150K – 50K in a secured line, calculated monthly based on the prime rate, not amortized, interest only payments
100K in a VRM, Prime -.70% lender will change mortgage payments as Prime Rate changes, amortized over 30 years
OR
Matrix mortgage, 25K in a secured LOC, calculated monthly based on the prime rate, not amortized, interest only payments
350k on a fixed, 5 year term at 2.89%, amortized over 25 years.
On the amortization schedule, ONLY the amortized portion of the mortgage should be shown, NOT the HELOC.
Equity Line Visas & Bundle Mortgages
Home Trust ELV’s – the line of credit portion and terms should be written in the terms and conditions section of the disclosure.
For example: 7k in an equity line visa at 8.99%. Payments based on 1% of the monthly balance or $10.00, whichever is greater.
● ELV’s must have an appropriate description. i.e. ELV, interest only monthly payments based on 1.5% of outstanding monthly balance, no amortization
Bundle Mortgage – Home Trust has recently re-introduced the Bundle Mortgage. Since they are issuing 2 separate approvals (one for the 1st and one for the 2nd) I will require 2 separate complete files
Reverse Mortgages
A reverse mortgage is a loan for homeowners that requires no monthly mortgage payments. The loan is repaid when the borrower passes away, leaves the home permanently, or sells.
Prepare the file for submission noting on:
Mortgage Checklist: note that it is a Reverse Mortgage
Commission sheet: in the note section that it is a reverse mortgage.
No Amortization schedule required.
Private Mortgages
Mortgage with MIC’s
If you are funding a private mortgage with a MIC, there are no investor disclosure form or risk tolerance forms required as they are registered brokerages themselves.
Mortgage with Lenders you have on boarded or will onboard
Lender Risk Tolerance
This form must be completed in full. If the investor qualifies as a sophisticated investor, they must select between reasons 1-10 of why they qualify and circle the appropriate number that applies.
If the lender is an individual, we require valid ID along with the risk tolerance form.
If they are lending under a corporation, we require the articles of incorporation as well as valid ID of the director.
Multiple lenders on an individual file ARE NOT permissible as this would be considered syndicated lending. At RMA, we DO NOT allow syndicated lending.
Please send this in for sign off to form1@rmabroker.ca
Also please send this in along with any deal that applies to this lender for audit.
If the investor is sophisticated, investor disclosures(Form 1, Form 1.2, Form2) are not required.
ALL Form 1’s, Form 2’s & Form 1.2
All Private Investor Disclosures (FORMS) must be received at head office for signature before going to the Investor 2 days prior to the Investor committing to fund such mortgage. Please be as detailed as possible in noting the risks associated with the mortgage including “market risk”.
Please also include the Lender Risk Tolerance form and photo ID of the investor when
sending the Form in for sign off.
Failure to do this will result in no commissions payable Commissions/Broker Fees to you as an agent or broker, no exceptions will be made.
Please email documents to Form1@RmaBroker.ca. We will receive the documents sent to this email address and process them as required.
Turn around time is 24-48 hours
Indemnity Form
This is required on all private files except those that are done with MIC’s
Referral Fees
How Are Referral Fees Paid? Referral fees are paid from broker to broker rather than between individual agents directly. Referral agreements are thus paid between cooperating brokers and afterward the broker will then pay the agent.
Agent prepares the file for submission. Please include the Mortgage checklist, the commission record sheet and any supporting documents you may have. Write on the commission sheet the name of the lender. Note on the commission sheet, as well on the note section that it is a Referral Fee.
All files must be submitted to head office by 9pm on Wednesday nights for payment the following Wednesday (assuming the funds are in as well!!)
File Submissions and Commissions Process
RMA has instituted a “File Submission for Payment” process that is designed to be user friendly for the consultant and the back‐office.
Please email your complete file in PDF format, to files@rmabroker.ca.
If you are emailing, we ask you to name the file in this manner… Main applicant’s LastName, FirstName eg: Smith,John
Here’s how the commission process works:
Agent prepares the files for submission. The agent places documentation in a particular sequence to facilitate the auditing process. (Please note: it is EXTREMELY IMPORTANT that the documentation is placed in the required order that is listed on the Mortgage Checklist.)
Agent emails the file to files@rmabroker.ca OR faxes the file in to 1‐888‐482‐3536
A faxed file will be automatically converted into a PDF format . We are unable to edit files when there are missing documents or missing information and the agent will be required to resend the complete file with the corrected information.
All files must be received by Wednesday at 9pm to be audited for the upcoming commission. Once the audit is complete, the file is scheduled for payment and matched up with commissions received from the lender.
The agent will receive a “file complete” email for any file that is in order and complies with FSCO.
The agent will receive an email outlining the deficiencies of any file that doesn’t comply with FSCO and will be required to resend another complete file with the corrected information. If the commission and/or broker fee is in AND the file is complete, the “pay file” process is activated. The agent receives an email with commission details before Wednesday. RMA processes commissions weekly. Commissions are deposited into your account each Wednesday.
Additions to your commissions
Mortgage life insurance and other trailer fees: RMA credits your commissions for any mortgage life insurance and trailer fees that you have earned as they are received.
Volume Bonus: RMA credits your commissions for any volume bonus that you have earned as they are received.
Deductions from your commissions:
Credit Bureaus: RMA deducts the cost of credit bureaus that you use on a monthly basis usually in the 3rd week of the month. The deductions are usually 30 days behind. For example: On October 1st you will be deducted for the credit bureaus that you pulled in August. You will receive a spreadsheet with the names of the clients for, whom you pulled bureaus for, along with the cost of each bureau.
Desk fee: RMA deducts the desk fees at the beginning of each month. (First Wednesday of the month)